Built by people who send email every day.

EmpireMail began as frustration. We were managing 15 different email services across marketing, ops, and product. We built a better way.


Our Mission

Make email reliable again.

Email is the most critical channel most companies have. Yet most teams treat it like plumbing — something that should just work until it breaks, and then they panic.

We built EmpireMail to make email something you can trust. Unified reputation. Transparent placement. Faster delivery. One dashboard, one bill, one API.

By the Numbers

1.4B

emails sent monthly

99.2%

median inbox placement

180ms

P50 send-to-bounce confirmation

42

sending regions worldwide


Our Values

We believe in building boring infrastructure.

Transparent

You can see every send, every bounce, every placement decision. No black boxes. No proprietary scoring we can't explain.

Reliable

We treat uptime like you depend on it — because you do. 99.95% SLA. Redundant infrastructure. Automatic failover.

Simple

One API. One dashboard. One suppression list. You shouldn't need a PhD to understand your email stack.

Focused

We do email. We don't do SMS, push notifications, or Discord integrations. One thing, done well.


The Team

Experienced in email infrastructure.

Our team spent a combined 80+ years in email infrastructure, deliverability, and compliance. We've seen every edge case, every disaster, and every hard-won lesson about reputation management.

Founded 2024

Started from frustration at a mid-stage SaaS company where we couldn't track deliverability across 6 different email services.

Remote First

Team spans 6 countries. Async-first communication. No mandatory meetings. We trust people to ship.

Boring Ambitions

We don't want to disrupt email. We want to stabilize it. The goal is for you to not think about us.

We're hiring. Check empiremail.ai/careers for open roles.


How We Work

Ship boring things, ship often.

  • No feature flags or dark launches. What we ship works on day one.
  • Every engineer can deploy to production after day one.
  • On-call rotation is mandatory for engineers. You support your own code.
  • Incidents are blameless. We focus on systems, not people.
  • Every customer has a face. We talk to them regularly.
Let's Talk

Want to work with us?

Whether you're a customer, partner, or just curious, we'd love to hear from you.